Angela Denning has an upbeat way of making the impossible sound possible. When she compares retrofitting busy historic courthouses to “changing the engines on a plane in mid-flight”, you can almost see aerospace engineers lining up to meet the challenge. “We don’t have the capacity to shut down courthouses to do this work,” she adds by way of explanation. “We have to do it while we have courts sitting every day.” Five years into her appointment as chief executive of the Courts Service, Denning has agreed to meet and discuss one of the knottiest problems facing the public service body…

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