When you end up the centre of attention of an episode of Liveline, it’s never a good thing. So, when Joe Duffy honed in on the quality of customer service offered by Eircom during a broadcast last month, it was not a good look for the company behind Eir. The ire of the veteran host came in the wake of media reporting on a District Court case taken against the telecoms firm by ComReg over how it handled customer complaints. Now, the company may be facing another serious issue through the court systems, this time, ironically, linked to efforts to…

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